Privacy Policy

VRFGroup Pty Ltd (ACN  673 787 703), and it's related entities, subsidiaries, employees, contractors, and the brokers that will assist you ("we", "us", or "the group") understand how important it is to protect your personal information. This privacy policy governs the collection, use, disclosure, and storage of your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Our commitment to privacy

• We are committed to respecting your privacy and protecting your personal information. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This privacy policy explains how we collect, use, disclose, and store your personal information.

What is personal information?

Personal information is any information that can be used to identify you. This includes your name, address, phone number, email address, date of birth, driver's license number, passport number, and financial information. It also includes information about your products and services you have acquired through us or have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries.

How we collect personal information

We collect personal information in a variety of ways, including:

• Directly from you, such as when you provide information on application forms, through our website, or during any other interaction with us.
• From your joint applicants, co-applicants, or guarantors.
• From your representatives, such as solicitors, conveyancers, builders, or agents.
• From referral partners who refer your business to us.
• From third-party sources, such as suppliers, social media, or other third-party integrations.

How we use your personal information

We use your personal information to:

• Assess your suitability for a loan or other services.
• Complete your loan application or other transactions.
• Communicate with you about our products and services.
• For our internal administrative, marketing, planning, product development, and research purposes.
• Update a third-party referrer of your loan on the success or outcome of your loan for commission purposes.

Who we disclose your personal information to

We may disclose your personal information to:

• Our employees, related bodies corporate, and brokers.
• Our approved panel of lenders, service providers, and agents.
• Professional advisers, dealers, and agents.
• Payment systems operators.
• Our existing or potential agents, business partners, or partners.
• Sponsors or promoters of any competition that we conduct.
• Anyone to whom our assets or businesses are transferred.
• Specific third-parties authorized by you to receive information held by us.
• Government agencies, regulatory bodies, and law enforcement agencies, as required by law.
• 
  

Your access rights

You have the right to access and correct your personal information. You can also request that we delete your personal information.

How to contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Email: support@vrfgroup.com.au Phone: 0432 620 880

Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.